I am back at MSDynamicsWorld with a new article looking at how Microsoft Dynamics GP support incidents may (relatively quickly) end up being consulting engagements. Please take a look at this new post as it is full with useful guidelines... it may just save you some money next time when you open that new incident.
Until next post!
MG.-
Mariano Gomez, MVP
Maximum Global Business, LLC
http://www.maximumglobalbusiness.com
New Article on MSDynamicsWorld: "Support Incidents vs. Consulting Engagements"
From the archive. This post dates from the blog’s Dynamics GP and early Power Platform era. Products and screenshots may have changed since it was written, and some of its links (PartnerSource and CustomerSource pages, legacy Maximum Global Business downloads, and other retired sites among them) may have been archived or may no longer be available.
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